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Privacy Policy
Inlet Wellness Gallery
2320 Clarke Street, Port Moody, BC V3H 1Y8
Phone: 604-939-1059
Last updated: September 17, 2026
1. Our Commitment to Privacy
Inlet Wellness Gallery (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy describes how we collect, use, disclose, and protect personal information obtained through our website and related communications. We handle all personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and applicable professional and legal standards. Additional privacy
and record-keeping requirements apply to personal information collected with wellness services (including registered massage therapy, acupuncture, counselling, aesthetics, and related disciplines).
2. Personal Information We Collect
We may collect personal information that you provide to us through our website, including:
- your name;
- email address;
- telephone number;
- preferred method of contact;
- information you provide in an enquiry or appointment request; and
- other information you voluntarily provide to us.
We ask that you avoid including sensitive medical details in general website contact forms unless it is necessary.
Our website and service providers may also collect limited technical information needed to operate, secure, and understand use of the website, such as IP address, browser or device information, website activity, and cookies or similar technologies.
3. How We Use Personal Information
We collect and use personal information only for reasonable purposes related to our services, including:
- responding to enquiries;
- scheduling and managing appointments;
- communicating with you about requested services;
- maintaining appropriate records;
- operating, securing, and improving our website; and
- meeting legal, regulatory, and professional obligations.
We do not sell or rent your personal information.
We do not use information submitted through our general website contact form to add you to a marketing list without appropriate consent.
4. Consent
We obtain consent for the collection, use and disclosure of personal information where required by law.
You may withdraw your consent, subject to legal, professional, or contractual requirements and reasonable notice. Withdrawal of consent may affect our ability to provide certain services.
5. Disclosure and Service Providers
We limit access to personal information to Inlet Wellness Gallery personnel and service providers who require it for an authorized purpose.
We may disclose personal information:
- to service providers acting on our behalf;
- when you authorize or direct us to do so;
- when necessary to provide requested services; or
- when permitted or required by law.
Our service providers are expected to protect personal information appropriately and to use it only for authorized
purposes.
Some website technologies or service providers may process information outside Canada. Where applicable, information may therefore be subject to the laws of the jurisdiction in which it is processed.
6. Safeguards
Inlet Wellness Gallery uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our custody or control.
These safeguards include measures intended to restrict unauthorized access, use, disclosure, alteration, loss, or destruction of personal information.
Please do not send sensitive health or identifying information through ordinary email or a general website enquiry unless requested by us through an appropriate method.
7. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, professional, and contractual requirements.
When information is no longer required, it is securely destroyed or anonymized as appropriate.
8. Access and Correction
You may request access to personal information that Inlet Wellness Gallery holds about you and ask us to correct information that you believe is inaccurate or incomplete, subject to exceptions permitted by law.
Requests should be made in writing to our Privacy Officer. We may require information to verify your identity before responding.
We will respond to an access request within the time required by applicable law.
9. Cookies and Third-Party Websites
Our website may use cookies or similar technologies necessary for website operation and measurement.
Our website may also contain links to, or content provided by, third-party websites and services. Those organizations have their own privacy practices, and we encourage you to review their privacy policies.
10. Contact Our Privacy Officer
If you have questions, concerns, complaints, access requests, or correction requests regarding your personal information, please contact us here.
If you are not satisfied with our response to a privacy concern, you may contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC) at oipc.bc.ca.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The current version will be posted on this website with its last-updated date.